Terms & Conditions
Last updated: September 18, 2026
INTRODUCTION
Welcome to luciegonella.com, the official website of Lucie Gonella – Gonellart, Québec, Canada.
These Terms & Conditions govern your use of this website and, where applicable, purchases made through the Boutique Gonellart.
By using this website or placing an order, you agree to these Terms & Conditions, subject to your rights under applicable consumer protection laws.
USE OF WEBSITE
This website is provided for personal and lawful use.
You may browse the website, view the artworks and products, contact us, and purchase products offered through the Boutique Gonellart.
You may not use this website or its content for unlawful purposes or reproduce, distribute, modify, publish, sell, exploit, or use its content commercially without prior written permission, except as permitted by applicable law.
ARTWORKS AND PRODUCTS
Lucie Gonella – Gonellart offers original artworks and may also offer art reproductions, scarves, accessories, and other products derived from or inspired by the artistic work of Lucie Gonella.
We make reasonable efforts to describe and present artworks and products accurately. However, colours and visual appearance may vary slightly depending on your screen, device, display settings, materials, printing processes, or manufacturing methods.
For products made to order, minor variations inherent to printing, cutting, sewing, positioning, or fabrication may occur and do not necessarily constitute a defect.
PRICES AND PAYMENTS
Prices displayed on the website are shown in the currency indicated at the time of purchase. Applicable taxes, shipping charges, and other required charges will be displayed or communicated as required before the purchase is completed.
Payments may be processed through third-party payment providers, including Square and PayPal.
Payment information is processed by the applicable payment provider according to its own terms, privacy practices, and security procedures.
ORDERS AND AVAILABILITY
Products offered through Boutique Gonellart may be produced individually or made to order.
Submitting an order constitutes an offer to purchase the selected product under the conditions presented at checkout.
Order details, product information, applicable charges, delivery information, and other required information will be provided as required by applicable law.
If a problem affecting an order arises, we will contact the customer using the contact information provided with the order.
SHIPPING, CANCELLATIONS, RETURNS AND REFUNDS
Shipping times and costs may vary depending on the product, destination, production requirements, and delivery service.
Certain Gonellart products are created or manufactured individually after an order is placed. As a result, cancellation, exchange, return, and refund conditions may differ from those applicable to mass-produced inventory.
The applicable conditions will be described in our Shipping & Returns Policy and communicated as required before an order is completed.
Nothing in these Terms & Conditions limits any rights or remedies available to consumers under applicable law.
INTELLECTUAL PROPERTY AND COPYRIGHT
Unless otherwise indicated, the artworks, paintings, drawings, digital creations, designs, photographs of artworks, images, graphics, texts, logos, and other original creative content displayed on luciegonella.com are protected by intellectual property and copyright laws.
Copyright in the original artistic works of Lucie Gonella remains with the copyright owner unless expressly transferred in writing.
Purchasing an original artwork, reproduction, scarf, accessory, or other Gonellart product does not transfer copyright or reproduction rights in the artwork or design to the purchaser.
No artwork, image, design, photograph, text, or other protected content from this website may be reproduced, copied, modified, adapted, distributed, published, commercially exploited, used to manufacture products, or otherwise used without prior written authorization from the copyright owner, except where permitted by law.
THIRD-PARTY SERVICES AND LINKS
This website may contain links to or use services provided by third parties, including payment processors, production partners, shipping providers, and other service providers.
Third-party websites and services operate according to their own terms and policies. Lucie Gonella – Gonellart is not responsible for the content or practices of independent third-party websites, subject to applicable law.
WEBSITE AVAILABILITY AND INFORMATION
We make reasonable efforts to keep the website and its information accurate and available.
However, we cannot guarantee that the website will always operate without interruption or technical error.
Information on the website may be updated or corrected when necessary, subject to existing orders, contractual obligations, and applicable law.
LIMITATION OF LIABILITY
To the extent permitted by applicable law, Lucie Gonella – Gonellart will not be liable for losses resulting solely from the misuse of this website, unauthorized use of its content, or circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any liability, warranty, right, or remedy that cannot legally be excluded or limited under applicable law.
PRIVACY
The collection, use, protection, and handling of personal information through this website are described in our Privacy Policy.
By using features of the website that involve the collection of personal information, you acknowledge that such information will be handled in accordance with the Privacy Policy and applicable law.
CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or legal obligations.
The updated version will be published on this website with a revised “Last updated” date.
Changes will not retroactively alter the terms of an order already concluded except where permitted or required by law.
GOVERNING LAW
These Terms & Conditions are governed by the laws applicable in Québec, Canada, and applicable federal laws of Canada.
Nothing in these Terms & Conditions restricts any mandatory rights or protections available to consumers under applicable law.
CONTACT INFORMATION
For questions regarding these Terms & Conditions, an order, or the use of this website, please contact:
Lucie Gonella
Lucie Gonella – Gonellart
Québec, Canada
Email: [email protected]